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Kidney transplant

Posted By lynxtk74

"Kidney transplant"

About: Prince of Wales Hospital / DB4 - Renal Ward

(as a staff member posting for a patient/service user),

I got called to come to Prince of Wales Hospital for a kidney transplant. 9 Parkes West staff were great, great teamwork, always coming to check on me, great mob of nurses, it seemed they all work together. And where I went to go get all the tests they were great too.

I didn't like waiting in clinic everyday- for an hour and a half one day. but I thought the doctor and Hayley and Denise and Michela were great.

When I got covid, the staff on the covid worked in teamwork, they were great. The only thing I didn't like was that the tea was always cold on the meal tray.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 1/09/2022 at 5:01 PM
Published on Care Opinion Australia on 2/09/2022 at 8:46 AM

Dear lynxtk74,

Thank - you for taking the time to write to us and share your positive story. We are extremely pleased to hear that your transplant journey was so supportive during your period of recovery. It is really pleasing to read your observations about the Renal Transplant Teams professionalism and compassion. We are so happy that your Renal Transplant went well and you are now recovering from your COVID.

We will happily ensure that your kind words of gratitude and thanks are shared with Renal Transplant Team and especially Hayley and Denise and Michela. We agree with your comments the Renal Transplant Team is a highly dedicated, compassionate and skilled in looking after patients who require support during this very complex care.

Thank- you for taking the time to share your kind words of gratitude and thanks with us they are greatly appreciated and help us to understand how important team work is in delivering patient centered care.

Kind Regards

Barbara Daly

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