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"Huge thank you"

About: Broome Health Campus / Emergency Department

(as the patient),

Hi all, I would like to give a massive shoutout to the Broome hospital staff on what a magnificent job they are doing. From when I first went to ED recently, from the doctors and nurses in ED and how helpful they all were.

Even though I was very reluctant to stay in, thank you very much to the two doctors that finally convinced me to stay. The hospital was so full that night, well done to the two nurses that were on that it seemed were absolutely ran off there feet amazing effort. Thanks to the whole surgical team that came and saw me bright and early the next morning and getting me ready and feel much more relaxed and calmer. The ultrasound lady and X-ray fella thanks a lot. All the nurses that got me all ready for surgery even though it wasn’t your specialty you did all your best to answer questions. General ward nurses thank you all so much was greatly appreciated and tried your best looking after everyone and being so short staffed big congratulations to you all. Huge thank you to the dressing clinic and having to put up with seeing my face every day for weeks.

I can’t thank you all enough to get me back up and going quickly. The lovely gentleman and covid testing lady you guys do an amazing job day in and day out and making people's days somewhat brighter and having to put up with seeing me pretty much every morning for weeks.

But once again to everyone involved in my care a massive thank you and keep up with the amazing job I feel you all do.

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Responses

Response from Julie Smith, Director of Nursing & Midwifery, Corporate Office, WACHS Kimberley nearly 2 years ago
Julie Smith
Director of Nursing & Midwifery, Corporate Office,
WACHS Kimberley
Submitted on 30/08/2022 at 5:57 PM
Published on Care Opinion on 31/08/2022 at 8:45 AM


Dear trapperqq37

Thank you sincerely for sharing your experience with us. I am very pleased to hear that you stayed to allow our staff to provide you with the care and support that you required during this time

Hospitals can be a foreign and scary place, particularly when you are unwell. Fear of the unknown can be overwhelming.

Our staff, within all the hospital department strive to deliver the highest standard of support, reassurance and care to each individual patient and I am pleased that this was your experience.

I appreciate your recognition and acknowledgement of the work loads and demands that our staff face during these particularly busy periods. Our COVID testing team have delivered a great service to the community.

It give me great pleasure to pass on your message and thanks to our staff at Broom Hospital.

Again, thank you for taking the time to share your positive experience with us and I hope you continue to enjoy good health and do not hesitate to seek our assistance should you need us in the future.

Sincerely,

Julie Smith A/Director of Nursing Midwifery.

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