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Toddler visit

Posted By junefy75

"Toddler visit"

About: Geraldton Hospital / Emergency Department

(as a parent/guardian),

I headed up from home expecting a long day, the hospital was busy and I bought my toddler in to be checked. In my opinion, the staff were amazing, we were triaged within minutes, the Dr saw us and gave a very quick diagnosis and care plan and sent us on, in and out within 2 hours. Thankyou for making it such an easy experience even while you were all clearly very busy.

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Responses

Response from Jody Rolston, Operations Manager Midwest Murchison, WA Country Health Service nearly 2 years ago
Jody Rolston
Operations Manager Midwest Murchison,
WA Country Health Service

Submitted on 9/09/2022 at 4:40 PM
Published on Care Opinion on 12/09/2022 at 8:40 AM

picture of Jody Rolston

Dear junefy75,

Thank you for sharing your story with us through Care Opinion. I do hope your toddler is feeling much better now.

As a mother myself, I appreciate how stressful it can be having an unwell child. I was very pleased to read how efficiently the team at the Emergency Department managed to have your child triaged, treated and discharged, with the doctor also providing a care plan so you knew the ongoing treatment required.

I am very happy to share your feedback with the Emergency Department acknowledging their great work.

Kind Regards,

Jody Rolston

Regional Manager Patient Safety & Quality

WA Country Health Service – Midwest

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