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Respect and care

Posted By swingpm83

"Respect and care"

About: Ballarat Base Hospital

(as a carer),

My mother has recently been in an interstate hospital and in Ballarat VIC hospital and I must say I believe the treatment is chalk and cheese.

I found that Ballarat hospital nurses and doctors were extremely caring and concerned about my mother, who is in her late 90s. They contact you and talk to you about what is happening if you are unable to visit. I believe they certainly treated her with respect and dignity.

I felt Ballarat treated my mum with respect and care. They explained her treatment to her every step of the way and kept the family informed.

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Responses

Response from Ben Kelly, Chief Operating Officer Hospitals, Grampians Health 12 months ago
Ben Kelly
Chief Operating Officer Hospitals,
Grampians Health

Submitted on 27/04/2023 at 7:51 AM
Published on Care Opinion at 8:47 AM

picture of Ben Kelly

Dear swingpm83,

Thank you for your story. Our dedicated staff at the Ballarat Base Hospital very much appreciate your positive experience being shared with us.

Grampians Health has recently subscribed to Care Opinion (hence the delay in responding). We look forward to the platform providing another avenue for dialogue with our communities.

Wishing you and your Mum all the very best,

Ben

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