Text size

Theme

Language

"My experience with CMC"

About: Prince of Wales Hospital / ASB 3S - Community Management Centre

(as the patient),

I tested positive to Covid recently. I received an SMS from NSW Health which provided me with advice and how to access anti-virals and offered to make contact with my GP. I wasn’t sure of the doctors name but I gave them the practice.

I was then monitored by the Prince of Wales Covid clinic.

When they offered me the service I thought “how good is this?!” This is excellent, I wasn’t sure what to expect from Covid or how sick I’d get. One of the doctors told me because of my bronchiectasis they were worried that they could lose me, luckily I didn’t get too sick.

It was so nice to have someone ringing every morning. They asked me what time suited best and were pretty much on time for every call. The Oximeter was delivered on the first day and I was able to give the readings and knew I’d have someone to ask questions if I had any. They offered me someone to talk to if I was concerned and even offered to help with picking up prescriptions and groceries. I didn’t need that but it was great to know the offer was there.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 3 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 9/09/2022 at 4:57 PM
Published on Care Opinion Australia on 12/09/2022 at 8:44 AM


Dear eaterfb68,

Thank you for taking the time to write to us and share your experience with the COVID Remote Monitoring Team. We hope that you are continuing to recover following your illness.

We gratefully acknowledge your appreciation of the comprehensive COVID remote monitoring services provided by our clinical staff. It's so pleasing to read that our team were able to support you in you in a professional and compassionate way. The CMC Team are a highly trained and empathetic clinicians that have helped many patients like yourself and have made an enormous difference to so many other families in our community.

We will ensure that your great appreciation and thanks for the care that they delivered to you is passed on to the CMC team. It is so pleasing to read that our CMC were able to help and support you during this very difficult health journey.

Kind regards,

Barbara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k