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"Community Clinical Continence Nurse Consultant"

About: Prince of Wales Hospital / ASB 5S - Orthopaedics Ward

(as a carer),

I wanted to give feedback on the wonderful care that Romina showed my husband and myself.

My husband has Parkinson's and Romina was so helpful in helping us with urinary incontinence. Her advice and personal approach made a huge difference to our lives.

More recently Romina returned to assist with the new problem of bowel incontinence. Her understanding and empathic approach were reassuring and once again her information and advice were greatly helpful.

I feel she goes above and beyond the call of duty to make us feel comfortable and calmed despite the difficult situation. In my opinion, she deserves a medal for her patience and caring approach.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital nearly 2 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 21/09/2022 at 3:06 PM
Published on Care Opinion at 3:48 PM


Dear januaryqk54,

Thank you for taking the time to write to us and share your experience with Romina our Clinical Nurse Consultant in Continence Care.

We will ensure that your great acknowledgement and kind words of appreciation of Romina's care and support is passed on to her. It is so pleasing to read that Romina's personal approach, patience and empathy made such a difference to you. We agree with your kind words Romina is truly remarkable and goes the extra yards to help all patients in her care.

Thanking you for sharing this happy health story with us, it is greatly valued and appreciated.

Kind regards,

Barbara

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