This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Total Hip Replacement Operation"

About: Busselton Health Campus / Day Surgery Busselton Health Campus / Rehabilitation Service

(as the patient),

A few weeks ago I attended Busselton Health Campus for a Total Hip Replacement operation under surgeon Dr Simon. I had been waiting for over two years for this operation and was very excited that finally my operation was to happen. Prior to the operation I had been invited to attend a seminar at which various specialists and therapists involved in the surgery gave out information relating to the surgery. I felt this was well organised and thorough. It was great to be able to ask questions and to take home leaflets which detailed every aspect of the procedures. On the day of the operation I went into the operating theatre at 8am after meeting theatre staff including Dr Luke, anaesthetist, who explained how he would administer the necessary drugs including a general anaesthetic. In the theatre I met Simon and the rest of the team. The operation went smoothly and the next thing I knew was that I was in recovery and under the care of the excellent nursing staff at Busselton Health Campus, Ward One. I was most impressed by the genuine care and attention shown by all the staff on Ward One. Everything was explained and questions answered patiently. Staff responded promptly to the call button and I was helped along the way to recovery. I felt the OT and Physic staff worked together seamlessly to help me with exercises and mobility.

I have nothing but praise for the way I was treated at Busselton Health Campus during this experience and I would like to offer my deepest thanks to all the staff I encountered.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jenny Hoskins, Allied Health Manager, Coastal Hospitals, WACHS - South West about a year and a half ago
Jenny Hoskins
Allied Health Manager, Coastal Hospitals,
WACHS - South West
Submitted on 28/09/2022 at 8:07 PM
Published on Care Opinion on 29/09/2022 at 8:50 AM


Dear HipOp70

Thank you for taking the time to share your experience at Busselton Health Campus and praising our wonderful team including Allied Health (Physiotherapist and Occupational Therapists), Medical, Nursing and Support staff.

We are continually refining what we do before and after joint replacement surgery for hips and knees from the Joint Replacement Seminars, pre-op appointments, in-hospital support and care and post-op follow-up. Feedback, like yours, certainly tells us, we are on the right track with our person-centred care!

Your feedback has been shared with the team and I hope, after your long wait for surgery, you are well on the road to recovery.

Best wishes,

Jenny Hoskins

Allied Health Manager, Coastal Hospitals

WACHS - South West

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k