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"Postnatal experience in Royal Hospital for Women - Randwick"

About: Royal Hospital for Women / Breastfeeding Support Unit

(as the patient),

We receive a positively exceptional experience with the nurses and midwives in Royal Hospital for Women in Randwick. I would like to mention Suzanna, and Rachel, Sarah (lactation consultant) who were all patient and kind during our stay.

Suzanna handled our first baby 3 years ago and now, she also handled our second one. She is really knowledgeable and has mastery of her skills especially with the babies - we learned from her bathing, responding to baby queues and a whole lot more. She takes time to listen to our concerns and addresses them.

Rachel is energetic and bubbly even in the busyness of times. She responds timely, and fills the room with positive aura whenever she comes in. We appreciate the way she handles our requests and makes us feel at home in the ward.

Sarah really helped us do the correct way in breastfeeding. The little things she highlighted go a long way in making evert feed successful and comfortable.

Overall, the whole team made a positive impact in our stay and I hope all the mothers they handled will have the same or better experience. God bless you all!

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Responses

Response from Robyn Gasparotto, Midwifery Co-Director, Maternity Division, Royal Hospital for Women 2 years ago
Robyn Gasparotto
Midwifery Co-Director, Maternity Division,
Royal Hospital for Women
Submitted on 7/10/2022 at 10:43 AM
Published on Care Opinion Australia at 10:48 AM


Dear SepSh20,

Congratulations on your recent birth and thank you taking the time to share your positive postnatal experience. We are grateful that you have shared with our team, what worked well for you including the positive support provided from our staff and lactation consultants.

Your kind words will be shared with our team and fuels our commitment to continue to support families who are initiating their parenthood journeys. We are appreciative of your feedback. Thank you.

Kindest regards

Robyn Gasparotto

Midwifery Clinical Co-Director

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