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"The balance and falls clinic"

About: Wonthaggi Hospital / Medical Specialists

(as the patient),

I have neuropathy and balance issues and had an appointment with Robert at the falls and balance clinic. He was really great in my dealings with him. We had a few laughs and fun but on the day he was very professional and so kind. Because of covid, it was hard getting everyone's results that were associated with the clinic and still waiting for one but Robert was so very good and knowledgeable. Thank you Robert.

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Response from Jan Child, CEO, Bass Coast Health about a year and a half ago
Jan Child
CEO,
Bass Coast Health
Submitted on 12/10/2022 at 7:22 AM
Published on Care Opinion at 10:09 AM


picture of Jan Child

Dear bracefd83,

Thank you for taking the time to provide us with your feedback. We agree! Robert, our Aged Care Nurse Practitioner, is simply wonderful. He is also very humble and will be very chuffed by your feedback. I am so pleased you found the Falls and Balance clinic helpful and I hope it will help keep you upright. I will follow up with Robert to understand the results issue so that we can eliminate any delay in the future.

Kind Regards,

Jan

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