Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Dongara Health Service

Posted By festivityzf75

"Dongara Health Service"

About: Dongara Eneabba Mingenew Health Service / Emergency Department

(as a parent/guardian),

My son has been unwell twice in the past month and has needed to be seen at the Dongara Health Service. Both times we were fortunate enough to be seen and treated by the Nurse Practitioner Andrea, and other other amazing ED staff. We were triaged and treated quickly, and offered pain relief. Andrea was able to see and sort him both time without having to use ETS or refer us elsewhere. Andrea treated my son and I with care and compassion and gave us plenty of opportunities to ask questions. I believe that as a town we are so lucky to have a nurse practitioner working in our ED. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Di Franklin, Director Strategy and Change, Midwest, WA Country Health Service Midwest 2 years ago
Di Franklin
Director Strategy and Change, Midwest,
WA Country Health Service Midwest

Submitted on 11/10/2022 at 11:58 AM
Published on Care Opinion Australia at 12:20 PM

picture of Di Franklin

Dear festivityzf75,

Thank you for taking the time to share your experience of our Health Service.

You have perfectly described the care and compassion that Andrea excels in providing. She has used her skill and experience to ensure that both yourself and your son feel safe and reassured whilst being assessed and treated.

I will be happy to acknowledge and thank Andrea and the rest of the Dongara team for their efforts.

I do hope your son is feeling better now and thank you again for reaching out through Care Opinion.

Di Franklin

Operations Manager

Midwest Murchison

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k