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Video call

Posted By phasezn76

"Video call"

About: Geraldton Hospital / Midwest Cancer Centre Telehealth Service - WACHS Midwest

(as the patient),

I'd like to thank both my Geraldton Nephrology clinic and Geraldton cancer centre staff in helping me to set up  Video call so that I can join the meeting from my home. Whilst I understand that some appointments may need to be done face to face, the option of video call is fantastic as I live in Carnarvon and often travel for family reasons. Queries I had were addressed by the telehealth staff and their team who said are based in Geraldton Hospital and are brilliant and tech savvy at what they do. They have set up appointments with other hospitals in the past.  Please pass the message on to the telehealth people as without them my device would be non functional.

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Responses

Response from Di Franklin, Operations Manager, Midwest Murchison, WA Country Health Service Midwest about a year and a half ago
Di Franklin
Operations Manager, Midwest Murchison,
WA Country Health Service Midwest

Submitted on 19/10/2022 at 1:19 PM
Published on Care Opinion at 1:20 PM

picture of Di Franklin

Dear phasezn76,

Thank you so much for sharing your story on Care Opinion.

I was so pleased to read how well the telehealth appointments have assisted you. The option of video call appointments has improved greatly in recent years, particularly as COVID spread through our community. Telehealth helps to ensure that patients who live in remote or regional areas, who might have limited services locally, are not disadvantaged by where they live, allowing them to stay at home as well as avoid expensive travel costs.

It is very encouraging to receive feedback that the appointments arranged for you have been of such benefit to you.

I will be very happy to share your kind words with the Geraldton Nephrology clinic and Geraldton Cancer Centre staff as well as the telehealth team and thank them for making your appointments a success for you.

Kind regards,

Di Franklin

Acting Operations Manager

Geraldton Hospital

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