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Urgent care visit with son

Posted By rainnj45

"Urgent care visit with son"

About: Ouyen Hospital

(as a parent/guardian),

My son and I visited urgent care due to an incident where he was injured. The nurse in charge was amazing, extremely caring to my son and very professional. The Doctor on-call was also extremely caring and professional and explained every step as he examined the injury.

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Responses

Response from Executive Director of Nursing/Quality Manager, Mallee Track Health and Community Service 2 years ago
Mallee Track Health and Community Service

Submitted on 4/11/2022 at 9:59 AM
Published on Care Opinion Australia at 10:29 AM

Dear rainnj45,

Thank you for taking the time to provide such wonderful feedback and kind words regarding our fantastic staff and service.

At Mallee Track we are very fortunate to have highly skilled nursing staff who are able to assess and treat patients and then communicate with the doctor.

I am very pleased to hear that all staff were very caring and professional.

I will pass on your lovely feedback to the nursing staff and the doctor.

I hope that all is now well with your son.

Kind regards,

Pam Vallance

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