"Pre-surgery management of diabetic patient needs"

Patient with complex medical needs requested insertion of an IUD. Saw Gynaecology  Dr at FSH as outpatient who referred patient for surgery. Patient received letter from Fremantle hospital saying Cat 2 patient & would be seen within 90 days. Approaching 90 days and still no surgery date, so patient called Fremantle hospital to be told the July surgery date was cancelled and somehow they had been dropped off the system!

Wait list clerk referred patient back to FSH. A week later FSH called to arrange pre surgery appt, which patient attended. A few days later called by FSH to say a spot was available on a certain day in the afternoon due to a cancellation. Patient mentioned they were diabetic & had been told am surgery is better as it assists managing diabetes. Nurse said they would check & let patient know. Patient received email confirming the 6:30am surgery appt time. Replied via email to confirm surgery time.

Arrived at FSH on the appointed day at 6:30am, checked in only to be told just before 7am that they were on pm list & only needed to be there at 11am. Sandwich & juice given to patient to eat before 7am. 2:20pm and was still waiting to go into surgery. It seems a total disregard for any patient centred & by getting a diabetic patient to wait without food for extensive time putting their health at risk. Not good enough in my opinion.