"Terrible"

I feel I was treated like I'm less than ****.

We had a massive mix up after I broke my arm very badly recently - so much so that the arm needs a specialist.

I've been told numerous times by multiple nurses that the surgery to fix my arm will go ahead as planned. Then each time the surgeons cancel it over the phone. I feel they don't even bother to come tell me to my face.

I ended up sitting for 9 hours in a waiting room, wearing nothing but a hospital gown and underwear, starving and in pain, because nurses told me I was definitely having surgery today.

First thing in the morning I had my nose swabbed with anticeptic, signed all the forms and was ready to go in.

Then I was left alone for the rest of the day, only to get a phonecall to say the surgery was cancelled. Again.

By that time I had nothing to eat or drink for 14 hours because I was told I had to fast before the surgery.

Upon leaving RPH, my fiance felt forced to sign a release form which implies my leaving without surgery is not the fault of the hospital.

I'm absolutely fed up with how disorganised and seemingly neglectful the surgeons and nurses are at RPH.

I feel the way you have treated both myself and my fiance is disgraceful.

I hope no one else ever has to go through all the pain, frustration, and humiliation RPH has caused to myself and my partner in our time of need.