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"Telechemo at Karratha Health Campus"

About: Fiona Stanley Hospital / Telehealth Services Karratha Health Campus PathWest Karratha Collection Centre

(as the patient),

At the beginning of the year, I was diagnosed with secondary melanoma in the left lung. The initial thought was that I would have to relocate to Perth for one year of treatment, which was a little over whelming to say the least.

I was relieved to be able to have my immunotherapy conducted at my local hospital Karratha Health Campus. What an absolute stress-free journey it has been.

The whole team involved in my care have been remarkable, providing supportive, friendly and professional care. This team includes the panel who initially reviewed and accepted me as a patient, Sue and Phyllis in their managerial and support roles, Dr Brandon at Fiona Stanley Hospital, what a great doctor to have monthly teleconference catch ups with, Path West staff for monthly blood tests. Bridie, Tracy and Hannah, the telechemo nurses, their complete all round care, compassion and understanding, their dedication and professionalism is second to none.

I feel my care could not have been any better.

To you all, the entire Telechemo TEAM, I say a sincere thank you.

Thank you for making this difficult part of my life's journey relatively stress free.

Thank you again.

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Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara about a year and a half ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 11/11/2022 at 6:40 PM
Published on Care Opinion on 14/11/2022 at 9:52 AM


picture of Liam Avery

Dear alphatg85,

I am so appreciative of you taking the time to tell us about your patient journey and the fact we could provide you treatment at home without relocating for a year!

Thank you for the kind words for our team, I will ensure they are passed on by Sue our Manager for Outpatients.

Take care and I wish you all the best with your treatment.

Kind regards,

Liam Avery, Operations Manager, WACHS West Pilbara

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Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 17 months ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 24/11/2022 at 7:31 PM
Published on Care Opinion on 25/11/2022 at 9:49 AM


picture of Neil Doverty

Dear alphatg85,

Thank you for taking the time to share your feedback about the telechemo team. It was wonderful to read about how the team, delivering your care close to home, made such a difference during a difficult time in your life.

Best wishes for your ongoing recovery.

Kind regards

Neil Doverty

Executive Director

Fiona Stanley Fremantle Hospitals Group

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Response from Suzanne Asker, General Manager, Regional Services, PathWest LMWA 16 months ago
Suzanne Asker
General Manager, Regional Services,
PathWest LMWA

Manages day to day operations for PathWest regional services

Submitted on 6/12/2022 at 4:12 PM
Published on Care Opinion at 5:45 PM


Dear alphatg85,

Sincerest thanks for publishing this very positive experience in your treatment journey. We are very happy to hear that the PathWest team at Karratha has been able to support you so well. From the PathWest staff at Karratha and the Regional Services Network, we wish you all the very best.

With kind regards

Suzanne Asker

Acting General Manager, Regional Services Network

PathWest Laboratory Medicine WA

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