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"Such a great service"

About: Cowes Phillip Island Health Hub / Urgent Care Centre

(as the patient),

I attended the Urgent Care Centre at Cowes on a Sunday as I was worried about my high blood pressure. Doctors and staff there were excellent, with the first doctor handing over to the second as I was observed for a couple of hours. I was asked to follow up with my local GP the next day. On the Saturday following I received a call from the first doctor I saw at the UCC to check that I had been seen by my GP. I was astounded and grateful for this concern for my health & welfare. Such a great service - thank you to all concerned.

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Response from Jan Child, CEO, Bass Coast Health 2 months ago
Jan Child
Bass Coast Health
Submitted on 23/11/2022 at 5:24 PM
Published on Care Opinion on 24/11/2022 at 10:10 AM

picture of Jan Child

Dear Fisherman,

Thank you so much for taking the time to provide our UCC doctors and staff with this lovely feedback. The UCC team are really committed to serving the Phillip Island Community and its visitors well, and I know they and their team members will be really chuffed to read your post. Thank you! I hope you are recovering well, Kind Regards, Jan.

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