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Care for my husband

Posted By swinghd45

"Care for my husband"

About: Boort District Health

(as a relative),

I called Boort District Health after hours as my husband had a very swollen eye and was in pain.

I talked to the Director of Clinical Services, and he asked me to send him a photo of his eye rather than come into Urgent Care as the weather was awful.  I did this, and he then had the Doctor review the photo and called me back with a plan to manage his eye.

My husband and I both believe this care and support is above and beyond any care you would receive anywhere

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Responses

Response from Donna Doyle, Chief Executive Officer, Boort District Health 17 months ago
Donna Doyle
Chief Executive Officer,
Boort District Health

Submitted on 30/11/2022 at 11:34 AM
Published on Care Opinion at 1:07 PM

It is always terrific to hear when we meet the needs of our patients but especially so when we get feedback such as this that demonstrates our commitment to BDH values of excellence and integrity. Thank you for taking the time to provide this wonderful feedback to our team, who I know are going to get a real boost form hearing it. Take care.

Donna Doyle, CEO Boort District Health

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Response from Mubarak Meera Sahib, Nurse Unit Manager, Boort District Health 17 months ago
Mubarak Meera Sahib
Nurse Unit Manager,
Boort District Health

Submitted on 30/11/2022 at 11:44 AM
Published on Care Opinion at 1:07 PM

Hello swinghd45,

Thank you for such a positive feedback! We have a great team at BDH. Our team work above and beyond to deliver great care to our community. It is always so lovely to hear positive experiences from our clients. Thanks for your time in sharing this feedback.

Kind regards,:)

Mubarak Meera Sahib

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