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Care and compassion for my wife

Posted By Thailand

"Care and compassion for my wife"

About: Northampton Health Service (Aged Care)

(as a relative),

We would like to express our heartfelt thanks to all of the staff at Brookview Residential Care, located at the Northampton Hospital, Northampton WA. The care and compassion showed to my wife, who is suffering from dementia, was exceptional. My wife stayed there for nearly 4 months and they went above and beyond to make her stay safe, engaged with other services like Dementia WA, who travelled from Perth to see her and send her a battery operated dog, as she really missed her dogs back on the property. We cannot thank them enough. Thailand, Northampton and daughter, Perth

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Responses

Response from Di Franklin, Operations Manager, Midwest Murchison, WA Country Health Service Midwest 16 months ago
Di Franklin
Operations Manager, Midwest Murchison,
WA Country Health Service Midwest

Submitted on 9/12/2022 at 7:52 PM
Published on Care Opinion on 12/12/2022 at 9:46 AM

picture of Di Franklin

Dear Thailand

Thank you for sharing your story on Care Opinion.

It is always lovely to receive feedback from family members who have entrusted us with the care of a loved one. The team at Brookview work tirelessly everyday to make the residents feel safe and comfortable in their new home and it is lovely to see this recognised by family.

I have acknowledged the team’s great work on your behalf and added my thanks for their continuing excellence.

Kind regards

Di Franklin

Operations Manager Midwest Murchison

WA Country Health Service – Midwest

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