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"My son"

About: Public Health (Katanning)

(as a parent/guardian),

My son had a tongue and lip tie released as newborn. With pending surgery for him and minimal weight gain we were referred to Grace the speech therapist at Katanning Hospital. After assessment Grace noticed he struggled with his swallowing and sucking when feeding. She was concerned he was aspirating milk. She referred us to a metropolitan hospital and made specific recommendations to keep him safe during feeds. Further we found out he had a dairy intolerance and had to move from breast feeding to bottle feeding with specialised formula. We struggled to get him onto a bottle so Grace came and helped us almost daily for a few weeks with his feeding, ensuring he was using the correct bottles for his condition. 

Not only was this a stressful time for us as we were under going assessment with the metropolitan hospital team for his diagnosis for craniosynostosis but we were also concerned our baby was not safe during feeds, along with other complications. We couldn’t be more grateful to have such an attentive, caring and hard working therapist working in a rural community. Without her we would have struggled to get him to where he is now, strong enough for his pending surgery. 

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Responses

Response from Michelle Carrington, Manager Primary Health Katanning, Population Health, WA Country Health Service, Great Southern 16 months ago
Michelle Carrington
Manager Primary Health Katanning, Population Health,
WA Country Health Service, Great Southern

Manager Primary Health Katanning

Submitted on 15/12/2022 at 4:57 PM
Published on Care Opinion at 5:05 PM


Dear conditionermy43,

I would like to take this opportunity to thank you for taking the time to give such positive feedback regarding the care provided by our Speech Pathologist, Grace, for your son who experienced feeding challenges because of dairy intolerance, swallowing and sucking issues.

It is pleasing to hear you had such a positive experience. Our child development team do strive to provide a service that supports families in a compassionate and respectful manner. Grace is a very valued member of our Child Development team. We whole-heartedly agree that she is an attentive, caring and hard-working clinician and we are very fortunate to have her working with us in Katanning. We will ensure your kind words are shared with Grace.

We wish your son and your family well in the pending surgery and look forward to our continued involvement in your son’s care.

Kind Regards

Michelle Carrington

Primary Health Manager

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