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"Childbirth and afterwards"

About: Bunbury Hospital / Maternity

(as the patient),

I had my little baby in the Bunbury regional hospital. I started by having an epidural, which was not put in right as we found out half way through my labour when it stopped working and then I got a spinal block. I went through 19.5 hours of labour. The next day I woke up and couldn’t sit up, couldn’t move my neck and I was in agony. I was given pain medication of all sorts, but nothing was working. The nurses were amazing! My ob and midwife were awesome but had to beg an anaesthetist to come and review me after the one who did my epidural refused. After days of being bed ridden I finally got an answer and the next day I got my blood patch which instantly I received relief. Before getting the answer of having a post dural puncture I had an apparent nasty midwife who I recall yelled at me for seemingly not trying hard enough to help my self. I couldn’t even move my toes, I couldn’t eat, I couldn’t even get out of bed to go to the toilet I was in agony. They had me in tears the minute their shift started. My milk supply was greatly affected as I was so unwell. I had my child feeding off me while I was laying down, 45 mins per boob. And they were bellowing. I ended up giving my child a bottle of formula and they were out like a light! The, in my opinion, nasty nurse then came in to scream at me and told me I over fed them (which I then bawled my eyes out because I was so upset that I had risked to put my baby in harm). Little did I know, as I understand it, babies will never take more then they need and if they do they will spit it back up!

Then wrapping my head around breast feeding I was struggling to understand. I said to the nurse my baby has been on me for 1.5 hours and they are starving I think I need to pump my next feed and bottle feed to them so I can atleast get an idea of my supply- I recall the nurse screamed at me again because that’s not right. But I felt neither is a screaming baby after being fed for supposedly 1.5 hours.

Later that day my parents came to visit and I believe the nurse screamed at me in front of them because I wasn’t pumping.

After being in hospital for a week, I was left to feel so upset I ended up demanding to go home despite my pains.

Lucky I had a bottle of expressed milk and some spare colostrum I expressed to feed my baby, as turns out I was only letting out 5-10ml per boob of breast milk.

After a stressful first night at home, having no milk, (enough to get us through the night) vomiting all over the kitchen floor while my fiancé was out buying formula, my mum driving from an hour away with them both walking in on me with my baby trying to sooth them in one arm while I was leaning over the kitchen table spewing, I decided that the stress of breast feeding just was not worth the distress it had caused me all because of one person.

As a first time mother, I tried my best, I did what I can despite how unwell I was.

But I feel this experience should never have happened. And what was worse is that I had the most amazing caring nurses and drs. And I felt one person ruined my first few days of motherhood!

In my opinion, nurses are there to help us, care for us, and guide us in the scariest but most amazing times of our lives. Non the less, I’m blessed with the most beautiful baby, and I’m so thankful for the nurses (that were amazing), my drs, my ob, my parents, my fiancé and the amazing gift of a healthy, happy, baby!

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Responses

Response from Dr Lauren Megaw, Head of Department, Obstetrics, WA Country Health Services 16 months ago
Dr Lauren Megaw
Head of Department, Obstetrics,
WA Country Health Services
Submitted on 21/12/2022 at 5:26 PM
Published on Care Opinion at 5:27 PM


Dear magpiewy39

Thank you for taking the time to tell your story about giving birth at Bunbury Regional Hospital (BRH).

I’m very sorry to hear about your epidural complication, which is distressing with a birth, especially as you describe added pain and unusual symptoms that can add to the challenges in caring for a newborn.

I am concerned about the communication and aspects of care you describe from one of our team on the ward and would like to assure you this is not what we aspire to provide.

I’m the Head of Department for Obstetrics at BRH and the Midwifery Manager and I would appreciate the opportunity to meet with you to discuss your concerns. If you are happy to do this, please email swfeedback@health.wa.gov.au or telephone 08 6753 6537 where you can leave your details for us to get in touch.

Thank you for your very kind words about the majority of our team that cared for you.

I do hope you are settling in at home and adjusting to life with your new bundle of joy.

Kind regards

Lauren Megaw

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Response from Katrina Jones, Clinical Midwifery Manager, Bunbury Hospital, WACHS South West 15 months ago
Katrina Jones
Clinical Midwifery Manager, Bunbury Hospital,
WACHS South West

(08) 9722 1348

Submitted on 17/01/2023 at 1:21 PM
Published on Care Opinion at 1:51 PM


picture of Katrina Jones

Dear magpiewy39,

Thank you for taking the time to discuss your concerns with me via phone and again please accept my apology for deficiencies in the care you received.

I can confirm that I have sent an email to the Head of the Anaesthetic department to review your case and to provide feedback to the anaesthetist involved in your care. I have also sent an email to the agency that provided the Midwife involved, so that they may discuss your feedback with them. I apologise that this is all I can do in this circumstance, given they are no longer working at Bunbury.

Please feel free to call at any time if you wish to discuss any parts of your birth experience further. I wish you and your family all the best for the future.

Thankyou

Katrina

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