"Calm and patient staff"

About: Werribee Mercy Hospital Werribee Mercy Hospital Werribee 3030

Posted by camelopardalisfy35 (as a relative), 2 years ago

When my grandmother was admitted to hospital, I really appreciated how calm, patient and caring the staff we saw were. Family members were understandably anxious, distressed and easily confused, but staff were reassuring, polite and helpful at all times. Thankyou for your care.

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Care Opinion Australia

Submitted on 5/01/2023 at 5:10 PM

Published on Care Opinion Australia at 5:11 PM

This response has been posted by Care Opinion Australia on behalf of Mercy Health.

Dear camelopardalisfy35,
On behalf of Werribee Mercy Hospital, we would like to thank you for your kind words with regards to the support and management of your grandmother. I want to assure you that this will be forwarded on the relevant managers at Werribee Mercy Hospital to share with their staff members.
The staff will appreciate such lovely, positive feedback for the care they provided for your grandmother and your family.
Wishing you all the best and a continued recovery for your grandmother.
The Feedback Team
Mercy Health

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