I presented to the emergency department recently due to wound injury on foot between the 3rd and 4th phalanges caused by breakage of serving plate dropping from height onto foot on same day.
Injury observed by triage nurse and asked when I had last tetanus.
I was admitted into the Fast Track area in a corridor heavily used by staff was seen by ED nurse for take primarily tests (BP and O2 stats).
Fast track area signage states:
The fast track area is used for patients who can be assessed and treated in one step.
You will be seen by a doctor or a specialist emergency nurse. Please feel free to ask questions if you do not understand anything that they discuss with you.
You may be asked to move from this treatment bay (chair) to allow us to appropriately care for you and other patients.
At the time of writing this, I had not been spoken to or approached since the initial interaction with ED Nurse over 2 hours before.
There are no buzzers to call nurses or doctors if required but left to manage alone with continuing disturbance from fellow patients in fast track area, no privacy, and staff trampling backwards and forwards.
I feel this is not the fast track area. I thought my wound had probably sealed over due to wait time and even if it required stitches or glue it would be extremely painful.
Understanding priority cases take precedent however why have a fast track area that’s seemingly not used as one
In my opinion, not good enough RGH ED.
"Fast track delay"
About: Rockingham General Hospital / Emergency Department Rockingham General Hospital Emergency Department Cooloongup 6168
Posted by Overnight care (as ),
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