My elderly parent was bought in to Joondalup Emergency department via ambulance after having a fall at their work in the early hours. They presented with back pain and tingling of their limbs.
My parent had been triaged ( yes i am aware of triage categories) and then left on a stretcher bed for the past 6 hours with no further medical attention or updates.
Not 1 family member had been allowed to even go see them to offer reassurance that they are there and care for them. My parent was alone in a hallway with a nurse who I believe was also monitoring 9 other patients.
Yes this is a busy hospital , but for a patients mental health allowing a family member to be present to reassure them that someone actually cares, I feel would be helpful.
Also for not even a doctor to assess a patient after 6 hours I feel is disappointing.
"Parent left waiting in ED"
About: Joondalup Health Campus / Emergency Department Joondalup Health Campus Emergency Department Joondalup 6027
Posted by araqk76 (as ),
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