"Leisure group bus"

The girls are wonderful they really do so much and both the staff and volunteers really help, they do everything.

But I have one complaint: the bus is very hard to get in to. There are two steps in the bus but they are high and there is a stool but it is also a bit high. My relative helped me because I couldn’t get up on the bus, I nearly had a fall and if it wasn’t for my relative and staff I believe I would have.

Since then they have picked me up in a car. I don’t mind getting a car but it’s a lot of extra work for the girls.

I believe I am not the only one who feels this way, the bus is hard to get up on and I feel it needs a lift. I have heard the bus in another aged care home has a lift.

We’re all old people, and the girls have got to lift all the wheelies into the bus, it’s a lot of work for them. I’m not complaining about the service, it’s wonderful, but I feel we need a lift for the bus.