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"Miscarriage"

About: St John of God Midland Hospital / Emergency Department

(as the patient),

I would like to report some mistreatment. My partner and I attended St John of God Midland Public and Private hospital on a  weeknight after receiving bad news from my ultrasound that I had lost my baby. I had a referral note from my doctor stating why we were there at the hospital.

I thought the hospital would help me out with the miscarriage but instead after waiting 4 and a 1/2 hours later I was discharged from the hospital without any pain killers or anything to help me sleep. 

While at the hospital I told them I was cramping and that I hadn't eaten anything that day.

My mental health or my partner's mental health was never checked. We received no social worker or counselling at this time. I was discharged from the hospital with a referral to see an abortion clinic that will only see me on the Monday or Tuesday. Plus while waiting in the final waiting room they almost didn’t let my partner come with me. Then after reading my file the nurse said sorry and said he could come with me.

Since this event I have been left to mourn with a dead baby still inside me and no-one has called to check on me and see how my mental health is or my partner's mental health. I did receive a call on the Saturday from my doctor and they were very sorry for me.

I felt lost and unsupported. As it wasn't what I was wanting to hear or deal with and neither was my partner. I feel very, very disappointed in the medical help we were after. I believe I shouldn’t be left to grieve for 4 or 5 days before something is done. I also feel very cold.

I had called the abortion clinic twice and been told I am waiting on a doctor to read my file. After finally getting to talk to the midwife I was rudely I felt, told that-Midland hospital doesn’t deal with miscarriage. If that was the cause, I believe I should of been sent or told to go to another hospital and not made to wait 4 and 1/2 hours.

I was able to speak with the Patient Experience Team at the hospital and I found them so rude and disrespectful. They said they would get a Midwife to call me but I was so not impressed or interested in Midland. Both myself and my partner never want to go to Midland hospital as I believe they don't care about you.

It was only after I call my GP that I was able to get an appointment with another hospital. They were amazing towards myself and my partner. They really looked after use well. They gave me all the help and support that I needed. 6 days after going to Midland hospital I had to have a D and C to get ride of the miscarriage.

I am currently recovering from having bursitis in my left hip. I still have my bad and good days as I miss my baby a lot. I am still currently struggling with my mental health. I still have not received any mental health help. My doctor know I am struggle and nothing is being done. I just don't want any couple to go through the drama and sadness that we went through.

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Responses

Response from Janet Jones, Director of Nursing, Midwifery and Clinical Governance, St John of God - Midland 14 months ago
Janet Jones
Director of Nursing, Midwifery and Clinical Governance,
St John of God - Midland
Submitted on 1/02/2023 at 9:40 AM
Published on Care Opinion at 9:43 AM


Dear sunxm34,

At the very outset I want to offer my condolences for the loss of your baby. It is extremely distressing to lose a baby and I can hear how painful this loss has been for you and your partner. We thank you for sharing your story with us and acknowledge your strength in doing so. We are saddened to read of your ongoing grief.

We regret that you and your partner were not provided with the level of emotional support you both needed during such a painful and distressing time. It is clear that we did not fully explore your understanding of the care we would provide for your miscarriage.

Our record shows you were referred to our Early Pregnancy Assessment Service (EPAS), which is a clinic located in our hospital. The EPAS provides care and support for women and their partners experiencing problems in early pregnancy and offers comprehensive care, including referral for access to mental health support services. Please be assured we would have made every effort to support you and your partner at your EPAS appointment, however we understand that that you preferred to access care at another service.

Our door is always open and if you feel you like to speak with us about your experience further and how we might be able to support you, please contact us on 94624901. We look forward to hearing from you and once again express our condolences for your loss.

Kind regards,

Janet Jones

Director of Nursing, Midwifery and Clinical Governance

St John of God Midland Public and Private Hospitals

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