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"Thyroid Op"

About: Royal Perth Hospital / Acute Surgical Ward 6G Royal Perth Hospital / Goderich Street Outpatients Clinic

(as the patient),

1st op was cancelled late last year due to no bed availability. Contacted recently for surgery which went ahead.

How can you congratulate so many people on the care, consideration shown to me whilst at RPH.  The staff at Ward 6G especially Racheal and CC the doctors (very polite) answered all questions.  I transferred to Transit Lounge next morning and the volunteer lady was so attentive and happy it was brilliant.   I cannot thank RPH enough for there excellent attention and Goderich Street where my husband has had to attend was also very efficient and staff friendly.  I find people who complain may need to have a closer look at our overworked hospitals and staff.  Some people comment on how rundown it is, I feel maybe they should take a closer look at other facilities here and overseas before they seemingly take a swipe at what we have.  In my opinion, it is a hospital not a 5 star hotel if you want that get private insurance!   I have been in private hospital care and can tell that the care and respect I recall shown a RPH is exeptional and I believe maybe people who live in glass houses should be careful where they throw stones.   I feel we live in a society that spend far too much time carrying on about what they do not have instead of appreciating what we do have. 

Thanks again RPH for your fabulous service to our community and hope you are around for many years to come, so other people can appreciate the wonderful work I feel this hospital and staff do everyday.   

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 15 months ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 25/01/2023 at 12:52 PM
Published on Care Opinion at 1:11 PM


picture of Lesley Bennett

Dear delphinushf46

I was very pleased to read of your experience and recent surgery at Royal Perth Hospital and will take great pleasure in passing on your congratulations to the staff on Ward 6G and the Transit Lounge.

It was also pleasing to hear that your husband received the same level of care and service from the efficient and friendly staff when attending his Outpatient appointment at Goderich Street. I will be delighted to pass on your appreciation to staff for the wonderful work they do.

I feel very fortunate to work with such dedicated and exceptional staff, and it’s wonderful to read stories like yours on Care Opinion that recognises the contribution they make to making your visit to us as comfortable as possible. Thank you for taking the time to share your story.

I wish you and your husband all the best with your future healthcare needs.

Kind regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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