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"Above and beyond care at Rockingham Hospital"

About: Rockingham General Hospital / Emergency Department

(as a relative),

I would like to acknowledge all of the amazing staff at Rockingham Hospital on a weekend recently who I felt went above and beyond with the care they took for my husband on a weekend morning. From the moment we entered the emergency department the staff we saw from the Triage and reception points were exceptional. Within a short time my husband was seen by a nurse who then organised blood tests which were done very quickly.

While waiting for the results they were organising a bed in a ward.  He was then put on an intravenous antibiotics while a bed was sorted. I felt the ongoing care while on the ward from the Doctors, nurses, pharmacist and the lovely team with the meals was also exceptional from the beginning until he was discharged. We would love to thank them sincerely for their wonderful care. 

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Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 14 months ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 15/02/2023 at 11:02 AM
Published on Care Opinion at 1:03 PM


picture of Kath Smith

Dear mineraleb44

Thank you taking the time to share your experience of Rockingham General Hospital and I hope that your husband is recovering well.

I was delighted to read about the exceptional care provided by all of the staff involved in your husband’s patient journey.

All staff are valued members of the Rockingham General Hospital team and I will take great pleasure in sharing your feedback with all the departments you kindly mention, acknowledging the excellent service they provide.

We are always looking at ways to improve our service and your feedback assures us we are heading in the right direction.

Thank you again for taking the time to share this wonderful feedback, it is greatly appreciated.

Kind regards

Kath Smith

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