"Breach of privacy - feel completely ignored"

Here goes;

My parent was a patient at Maroondah Hospital and also at a local clinic, significant issues occurred in delayed diagnosis, ignored patient symptoms for months. However my parent was taken to Maroondah Hospital and subsequently diagnosed with a brain tumour. A Dr _____ who I believe works at the local clinic, also works at Eastern Health. I believe they accessed my parent's patient file, whom the Dr has never meet or dealt with, on two specific dates.

I have put this complaint into Eastern Health and have had only 2 communications regarding this advising it is "still being investigated and a response will be provided to you as soon as possible". I have sent multiple emails and left multiple messages in the mean time to no avail. In my opinion, this is some serious misconduct when personal information is accessed, used and disclosed without authority. I feel this doctor so happily accessed this information even after being asked not to on the first occasion. Yet to access it again and try and smooth over their apparent misconduct and seemingly misuse of power I feel is disgusting. Yet here we are almost 12 months later and Eastern Health are not even interested in what I believe to be the illegal and appalling behaviour of their staff.

I feel zero trust!