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"Hospital service for my burns"

About: Merredin Health Service / Emergency Department

(as the patient),

When I went into Merredin hospital I encountered much pain due to harsh oil burns with the support of the nursing staff Alice,Ollie and Maddy I was treated and helped so quickly and calmly with the utmost care they did an amazing job in calming me down helping me understand the situation and just all round being supportive and caring people and are continuing the support as i deal with recovery all round these nurses are spectacular 

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Responses

Response from Jacinta Herbert, Operations Manager, WACHS Wheatbelt - Eastern, WA Country Health Service - Wheatbelt 14 months ago
Jacinta Herbert
Operations Manager, WACHS Wheatbelt - Eastern,
WA Country Health Service - Wheatbelt
Submitted on 21/02/2023 at 2:28 PM
Published on Care Opinion at 3:17 PM


picture of Jacinta Herbert

Dear leatherky65

Thank you for your wonderful feedback about the care you received from the staff at Merredin Health Service for your burns. I am very glad to hear that your recovery is going well and that you feel well supported by our staff. It is fabulous to hear of the supportive and caring nature of our staff during your treatments. As our staff take much pride in demonstrating empathy and compassion in their care, it will be my pleasure to share your thanks and appreciation to the nursing team.

I wish you all the very best with your ongoing care and am pleased that we can continue to support you through your recovery with high quality and compassionate care.

Many Thanks,

Jacinta Herbert

Acting Operations Manager – Eastern Wheatbelt

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