"Issues with access to call bell, water and medication"

Was referred there by my GP for very high BP. He was worried due to my other health issues. Arrived there I know my GP might had thought it an emergency but others had worse problems. Website said triage for 4 was about 124 mins at that time. So I knew I was in for a long wait.

First problem was getting blood over the right hand side of my top from a blood collection. Was told to not drink or eat anything so was getting thirsty as had been about an hour before going there I had some water. So by the time I was seen it was another three hours after arriving. Sent to one area then moved to another area. Was hooked up to a heart monitor, so could not move to go to the toilet even if I knew where it was. Asking for some water was told some would be gotten for me but apart from a very small amount given to me for a tablet no other was given.

Next problem the area that had been used for the blood collection would not work, so a new one had to be placed in my arm. A vein was hard to find, so out came the ultra sound machine, second attempt a vein was found but due to the blood thinners I take it was pouring out making a mess. This one had blood everywhere. Worried a few later as they thought I was bleeding. If I had had a bell/buzzer it might had been easier to get help.

Nine hours later transferred to a ward. where I had to wait a bit to be allowed to go to the toilet. So was early hours of the morning, about eleven hours after arriving I was able to go to a toilet and was given a small amount of water. Next water was about four and a half hours later and then the promise of a container of water took until mid-afternoon, about eight hours later, I decide to have black tea off the tea trolley, something I do not like but it was liquid and the better of the options given from this trolley that I could drink.

What do you know as my tea is handed to me , a jug of water appears after asking for it a few times that day. Yes I did start drinking from the sink in the toilet or rinsing my mouth in there. I was suppose to be hooked up to a monitor all the time but had learnt how to unhook and re-hook myself back up. So if they wanted me to pee something out, I really needed to be able to put liquid in there in the first place.

Discharged that afternoon only to find when I went to a chemist the script I really needed was not supplied to me. Rang them up to be told it must not be needed. As I explained a Dr told how great it was, better other ones. A nurse gave me a booklet on what it did and how to take and later a Pharmacist came and gave the same book explaining what this drug did. So when the chemist tried to help me, they were told I left the script behind. It took about an hour for the script to finally be sent after the hospital tried a few times to send it.

Phone call this morning the day after being discharged to go for a test that was suppose to be done while I was there. People wonder why I do not trust WA hospital as I feel I have never been treated properly in one. With luck will not have to deal with them again for a while, hopefully many years. But as my health gets worse that would not be my luck.