"After treatment"

Recently one morning I went in for a day surgery for a simple Colonoscopy at Rockingham general hospital.

On my admission nurse Duken who I felt was amazing , full of laughs which settled my nerves.

Little before midday I was ready to head down and have my simple colonoscopy.

Once down stairs my nurse from day surgery ward handed me over to the team for my procedure. Signed some paper work and moved onto have my iv put in , unfortunately after a couple of failed attempts last one was apparently in and we were ready to go. 

Once inside theatre the process began,  Iv had sleeping medication put though and I was not getting sleepy and I asked if I tired which I was not , I did say it was hurting  and I recall the response was it hurts sometimes. The Dr asked me if I was sleepy which I said no , the Dr asked the team are you sure the IV is in and working and the team said yes. Unfortunately the pain became really bad they stop Immediately and looked for another spot, this pain was incredibly painful and my anxiety went though the roof. 

The Dr took over and found another spot and I went of to sleep nicely and my colonoscopy was complete.

Day surgery team on the ward gave me advice to monitor the pain in my arm and any concern return , this was around lunchtime. 

By the later afternoon the pain was unbearable I went back Rockingham ED where I was seen straight away by the team and given medication and very heavy pain relief, advice to come back if things got worse.

By early the next morning I could not move my arm straight , could not lift a spoon , my own underwear and the heavy pain relief was not taking any pain away. Soon after I went back to Rockingham ED where I gave information from  what had taken place the day before and I requested they contact the medical team from the day surgery team (which was not done by Triage) nor did I believe they look into my case notes. I was given some panadol.

Once in side Rockingham ED I placed on a green chair and was advised I would need a ultrasound to check there was not collection in my arm , this was before mid-morning. Once I had a nurse who would listen to my story they said they would need to find out how much medication missed my IV went in the tissue and I would have to suffer in pain because they need a doctor to check me out first. 

Continue to wait for a doctor and ultrasound , one the Team from the day before came down to see me , checked my arm and said sorry this happened and I had done everything right , they requested I get checked for infection,  plastic come see me , added more pain killers to my chart and ultrasound to be done asap.

Well after they left plastic team seen me and advice was put me in ward with pain management on surgical ward and if anything showed up ultrasound sound they would may need to remove the collection. Once the team left my nurse was off to emergency and I feel the nurses I saw left in my area should be ashamed the role they hold as a public figure, basically the way I was treated I believe they may as well had said sit in your corner shut up and deal with the pain. I told you just need to wait for ultrasound sound ( can please note the time now is after lunch ) pain Killer that don't work and no visit from a ED doctor.

After my nurse returned they could not apologise enough for the team which they shouldn't not have to do and they would find out the ultrasound straight away. Before my ultrasound I was told I would be admitted into hospital on surgical ward for a couple of days , my pain medication had been changed by the doctor well this changed quickly to, we don't know what is happening we are waiting for surgical team to come see you. 

Ultrasound sounds was complete and please note this in now early afternoon my nurse came back so I asked what is going on , I in complete pain with tears down my face , I feel the hospital has let me down and this the hospitals fault and I m being handed from one department to fhe next and told sit and wait , at this point I wasn't sure if my arm would be stuffed , if I should go to another hospital. 

I was once advised again we are so sorry and the nurse apologise again for the team and the pain relief added to my chart was out of stock. At this point I had enough requested my medical certificate pain script and I wanted advice from somewhere else and left the hospital in tears about 45 minutes later.

I have had advice and I continue to monitored away from Rockingham hospital,  advised to complete my complaint here and somewhere else. 

I have been advised that any further medical treatment I require I can request away from this hospital which I will be doing in the future. As I work closely with department of health and usually have the up most respect for emergencies and crisis management but I still believe I was treated poorly and I feel no amount of sorry can change this. 

Update more recently I have now had pain specialist call me and want to monitor my progress with the pain in my arm which I feel is Rockingham hospital trying to cover their mistakes.