"Emergency Department"

Recently, I had a fall, I had bruised my arm & took a large piece of meat off my knee cap, after a few hours of pain & throbbing I decided to go to the emergency department in Rockingham hospital, the triage nurse was great, they gave me medication, then I went to see the registration window, after that I waited & waited & waited, after 4 hours I went to a triage nurse & was told that I had 1 more patient in front of me 1 more patient was called & in half an hour 2 more were called, I then went to see another nurse who was on the floor and I told them I was leaving, they apologised to me for waiting so long but I had to go, I had not eaten all day, I was nauseated and I could not walk, told them I would treat myself.

I think it is absolutely appalling that a person has to wait that long, my partner is a diabetic also in a bad way and they were finding it hard to sit there, I honestly believe that because I had asked how much longer I had to wait I was deliberately put back, other people came in the hospital after us, went into see a doctor then was gone home, I am elderly and I think if that is the way that older people are treated it is very disappointing and disrespectful, by the time I left I would have been there 5 hours or more, also there was another patient about my age who I believe would have been there 6 hours or more whom I felt very sorry for, I think there needs to be a proper system put in place, I know one thing I won’t be back in the emergency department ever, this is the first time I have ever had a problem with this hospital