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Great treatment during my procedure

Posted By Clydesdale

"Great treatment during my procedure"

About: Kyneton Hospital / Perioperative Services

(as the patient),

Immersive Reader

I had a procedure yesterday at Kyneton Health that had me quite nervous. I felt the nurses taking care of me were fabulous and put me at ease. I let them know straight up that I find hospitals difficult (autism) and I felt they did everything they could to make it a calm and pleasant experience.

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Responses

Response from Michelle Oliver, Director Quality and Safety, Central Highlands Rural Health 2 years ago
Michelle Oliver
Director Quality and Safety,
Central Highlands Rural Health

Submitted on 11/04/2023 at 10:04 AM
Published on Care Opinion Australia at 1:47 PM

Immersive Reader

Dear Clydesdale

Thank you for sharing your experience. We understand that, for many reasons, patients can find hospitals and undergoing a procedure difficult. We are so glad our staff were able to put you at ease and your experience with us was calm and pleasant. Your experience reflects our vision of delivering best care for every person, every time. And I'll be sure to tell the nurses who cared for you that they were fabulous!

Kindest regards,

Michelle Oliver, Director Quality & Safety

  • 1 person thinks this response is helpful