Text size

Theme

Language

"Surgeon downplaying pathology results of a chronic inflammatory disease"

About: Bunbury Hospital / Surgical Ward

(as the patient),

Earlier this year I presented to Bunbury ED after having food stuck in my oesophagus. The ED staff and team on the day procedure unit took great care of me during my overnight stay and while preparing me for a gastroscope. During the procedure, biopsies were taken from my oesophagus, as this was the 5th time in 7 months that food had become stuck.

A couple of weeks later, I got the pathology results of the biopsies through my GP which confirmed that I had a chronic inflammatory disease that involves a food allergy (or several). My parent had some knowledge of this disease, so I was able to get some information from them and did some research into what the disease was, along with treatment options while I waited to see the General Surgeon for my follow up appointment.

When I saw the General Surgeon, they immediately started to tell me that I need to chew my food more and cut up meat smaller before putting it in my mouth. When I brought up the pathology results and the fact that they specified the chronic inflammatory disease, they seemed surprised that I knew about it and still emphasised that the most important thing is to eat slower and chew more. I recall they said that they guess I could see a gastroenterologist if I want and I felt very much downplayed the disease.

As I had already researched the disease (from reputable sources) I was aware that not treating the condition could result in further damage to my oesophagus and increasing issues with eating. The disease is reasonably rare and the knowledge about how it presents in adults is still in somewhat early stages, and it seemed to me the General Surgeon was not up to date with the implications of not managing the condition. I feel as though, if I hadn’t raised that pathology results and the condition that they uncovered, that the General Surgeon wouldn’t have even told me of the issue. I feel very lucky that I had taken the initiative to review the pathology results myself and done my own research into the condition, as I don’t believe that I would have got the advice and guidance that I needed.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jacinta Cover, Consultant General Surgery, Head of Department, Medical Co Director, Surgery, WACHS South West 2 years ago
Jacinta Cover
Consultant General Surgery, Head of Department, Medical Co Director, Surgery,
WACHS South West
Submitted on 12/04/2023 at 3:59 PM
Published on Care Opinion Australia on 13/04/2023 at 2:36 PM


Dear EoE Patient,

Thankyou for taking the time to let us know about your care and we are glad to hear our inpatient team did a good job. Thankyou also for reaching out with concerns about your post procedural care and information. If you contact myself as coHOD of general surgery I would be happy to speak to the specialist involved to help improve patient care in the future. My phone extension is 9722 2726 and email Jacinta.cover@health.wa.gov.au

Jacinta

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West nearly 2 years ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 30/05/2023 at 1:31 PM
Published on Care Opinion Australia at 1:36 PM


picture of Karen Horsley

Dear EoE Patient,

I hope you are feeling better now. I'm sorry you didn't receive good informative care when attending the surgeon post procedure.

If you would like to contact us, we would be happy to follow up the concerns you have raised for your individual case.

Please feel comfortable to contact us on 67536637 or email to swfeedback@health.wa.gov.au

Thanks

Karen Horsley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k