Text size

Theme

Language

"Not taken seriously"

About: Roebourne Hospital / Emergency Department

(as the patient),

I’m angry because recently I’ve relocated to Roebourne WA for work with a local Aboriginal organisation. Since relocating I believe I have yet to Receive adequate healthcare from the community health organisations and then Emergency room located in Roebourne, I was sent home with Panadol when I had an infection of the mouth and an fractured hand after a Racist/Homophobic attack and I felt I was not taken seriously until I came into another health campus which I feel I was then treated like a high priority patient and attended to…. I’ve worked in healthcare and I feel the treatment I received as an Aboriginal person was horrible I will not be recommending anyone to use Roebournes healthcare system.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 3 years ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 27/04/2023 at 12:19 PM
Published on Care Opinion Australia at 12:43 PM


picture of Liam Avery

Dear limagw44,

I appreciate you taking the time to post Care Opinion about your patient journey at Roebourne, I have received a similar complaint in writing.

Unfortunately I cannot respond for the community health organisations not associated with WACHS however I am very concerned by the allegations of a racist and homophobic attack from the Roebourne Emergency Department. This is a serious breach to our organisational values and commitment to cultural governance.

I would appreciate if you could make contact to provide me further detail at your earliest convenience? My name is Liam Avery and I can be contacted via email on Liam.Avery@health.wa.gov.au or by phone (08) 9144 7777.

Warm regards,

Liam Avery, Operations Manager, WACHS West Pilbara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k