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"Physiotherapy care provided at Osborne Park Hospital (OPH) Therapy Hub facility"

About: Osborne Park Hospital

(as the patient),

I am currently an outpatient and earlier this year I had an accident, and I completely broke my ankle and dislocated, and I also double fractured my shoulder.

After eight weeks of recovery, I commenced my outpatient physiotherapy at Osborne Park Hospital (OPH), Therapy Hub.

I cannot praise the staff and this facility enough as I was able to visit with ease as when I was going into the city for my follow up appointments it was rather difficult and stressful as my elderly mother was my carer at this time. The OPH facility has ample parking for patients and carers and the Therapy Hub access and drop off points are great and very safe, and both my mother and me were grateful for this at the time.

The care I have received from my physiotherapist has been tremendous, supportive and are always very thorough and considerate to my concerns I am having at the time, and always keeping me informed of my recovery stages. My care plan has been paced well and I am now 4 months down the track and feeling much stronger and independent and without the support of the OPH facility and staff I would not have been able to attend as an independent patient.

I don't think I could've managed to be where I am currently with my recovery at the moment without this supportive caring and accommodating staff at this great facility.

This Therapy Hub facility is a must for the inner northern suburbs to ease stress on patients like me, so I can be the best version of myself after the care provided here and feel capable and independent to manage my own care by visiting this facility.

 
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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 11 months ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 25/05/2023 at 4:25 PM
Published on Care Opinion at 4:52 PM


picture of Jodi Graham

Dear monocerosgm96,

Thank you for taking the time to provide your wonderful feedback about the tremendous care and treatment you received from the physiotherapy team in the Therapy hub at Osborne Park Hospital (OPH).

I am delighted to read that the team have worked in partnership with you to develop a care plan that has increased your strength and maximised your recovery and independence. It is a true testament to the physiotherapy team for all their hard work and commitment and the positive and supporting environment they provide for their patients.

This is a wonderful reflection of the organisational values and excellence in care that we strive to continuously provide for our consumers, families and community.

I am very proud of the service they provide, and I will ensure I share your kind words of praise with the physiotherapy team. I know they will be so pleased and honoured to know they have made such a difference to your journey.

Once again, thank you for taking the time to provide us with your feedback. I wish you all the best for the future.

Warm regards

Jodi Graham

Executive Director, SCGOPHCG

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