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Caring staff at St George Hospital Day Surgery Unit

Posted By cyclonecc99

"Caring staff at St George Hospital Day Surgery Unit"

About: St George Hospital / Emergency Department St George Hospital / Operating Theatres (OT)

(as the patient),

Had an incision surgery of an abcess and I found the team at the Day Surgery at St George Hospital at Kogarah are very helpful and caring. I was at the Emergency department the day before and I feel if I had the same attention as I did in the day surgery, I believe patients will always feel that we are being cared for and looked after. Well done most specially to Carol who was the nurse who looked after me.

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Responses

Response from Angela Karooz, General Manager, St George Hospital 11 months ago
Angela Karooz
General Manager,
St George Hospital

Submitted on 24/05/2023 at 8:45 PM
Published on Care Opinion on 25/05/2023 at 8:22 AM

Dear cyclonecc99,

Thank you for taking the time to provide feedback on your recent experience at St George Hospital.

It’s always pleasing to receive positive feedback concerning the efforts of staff. We are very fortunate to have exceptional, caring, and empathetic health professionals in our Day Surgery Unit who are dedicated to providing quality health care to the community.

Emergency Departments can be very busy places at times and I regret that on this occasion your experience in our Emergency Department was not a positive one.

I have forwarded your generous words to the Day Surgery Nursing Unit Manager to share with the staff member involved in your care and the Day Surgery Unit Team.

Once again, thank you for sharing your experience with us.

Kind Regards,

Ange Karooz

General Manager

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