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Service and care

Posted By neptuneqs63

"Service and care"

About: Kyneton Hospital / Perioperative Services

(as the patient),

I had a small procedure at Kyneton hospital , 

As soon  as I walked in I felt completely safe and cared for . 

From the admin to nurses and all staff, there was so much attention. A really amazing asset for our small community . I know it is well utilised and from my side , obviously appealing for doctors / specialists and surgeons , driving under an hour to Kyneton ,  well done to all for the service you provide.  I can’t really fault on any detail. 

Thanks 

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Responses

Response from Michelle Oliver, Director Quality and Safety, Central Highlands Rural Health 11 months ago
Michelle Oliver
Director Quality and Safety,
Central Highlands Rural Health

Submitted on 25/05/2023 at 9:45 AM
Published on Care Opinion at 9:59 AM

Dear neptuneqs63,

Thank you for the wonderful feedback.

Our staff are very proud to serve our community and do their best to make every patient's experience personal, safe, connected and right. I'm glad your experience reflects these goals of 'best care'.

Kindest regards, Michelle

Director Quality & Safety

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