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"Care at the Sydney Eye Hospital Emergency Department"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I have been to the Sydney Eye Hospital twice. I’ve walked in off the street, I have had problems for 5 months. The girl saw me at the door and in no more than 20 minutes they called me in, assessed me and asked me to sit down again. Probably 25 minutes again and the nurse saw me and they looked at my eyes, checked everything I was asked to sit down again and then the doctor saw me. It was a three step process. Then they called in an ophthalmologist and he gave me some drops for my eyes – no one has been able to help me in 5 months – and he gave me these drops and I couldn’t live without them. Before I was thinking I couldn’t live like I was, I have an infection in my eyes and every time I blink, on both eyes, every time all day I was experiencing pain. The only relief I got was when I went to bed and shut my eyes. I just wanted to stay in bed all day. They worked out what was wrong. I’m walking around, driving and going out again. I’m back playing sport.

Names listed on the discharge form: Attending medical officer: Dr Gordian and S / B Dr Rajeev and Emergency Department – Discharge information: Dr Natasha.

If anyone ever has eye problems I tell them to go to the Sydney Eye Hospital.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 11 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 31/05/2023 at 11:50 AM
Published on Care Opinion at 12:04 PM


Dear airzp89,

Thank you for providing this lovely feedback regarding the care you received at Sydney/ Sydney Eye Hospital Emergency Department. I’m pleased to hear that the eye treatment you received were effective and efficient that you are now able to continue doing the things you love.

I will ensure to pass this compliment to the Emergency Team and each doctors mentioned will receive a Hero award.

Regards,

Dr. Pauline Rumma

Director of Clinical Services

Sydney/ Sydney Eye Hospital

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