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"Car accident care"

About: Sale Hospital / Emergency Department Sale Hospital / Surgery/Theatre Sale Hospital / Surgical Services/Ward

(as the patient),

Recently, I left my boyfriends house to drive to work. On the way I was involved in a car accident. My boyfriend drove me to Sale hospital where I was treated by the staff. Their care and compassion for me and my family was incredible. I found it made a very scary time that bit easier knowing that I would receive the best care I could. I would like to give a big thank you to the emergency nurses, Jess, Treen, Julie and Kate, the emergency doctor, Ako, and the Surg Reg Oscar. I appreciated the care and support given to me and my family so much.

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Responses

Response from Tom Breakspear, Aged Care Services Manager, Maffra Hospital, Central Gippsland Health 10 months ago
Tom Breakspear
Aged Care Services Manager, Maffra Hospital,
Central Gippsland Health
Submitted on 5/06/2023 at 9:34 AM
Published on Care Opinion at 10:50 AM


picture of Tom Breakspear

Dear piscesqg83,

Thank you for sharing your story with us. Providing great care and compassion for patients and families who find themselves in the Emergency Department can often make a scary time much easier. I am happy to hear that this was your experience with us.

I hope you are recovering well; and I will be sure to share your feedback with the team.

Kind Regards,

Tom Breakspear

Nurse Unit Manager – Emergency Department

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Response from Mandy Pusmucans, Director of Nursing, Sale, Central Gippsland Health 10 months ago
Mandy Pusmucans
Director of Nursing, Sale,
Central Gippsland Health
Submitted on 5/06/2023 at 12:16 PM
Published on Care Opinion at 3:30 PM


picture of Mandy Pusmucans

Dear piscesqg83

Thank you for your kind words and for sharing your story. Whilst the Emergency Department can be a daunting place, it's important to the care team that we are kind, that we listen to your story and that we provide excellent care. I'm pleased that this has been yours and your family's experience. The team will appreciate your feedback.

Again, thank you and I wish you well in your recovery.

Take care,

Mandy Pusmucans

Director of Nursing, Sale Hospital

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