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Chemotherapy treatment.

Posted By CoolPatient

"Chemotherapy treatment."

About: Kerang Hospital / Kerang Oncology Service

(as the patient),

Diagnosed with Multiple Myeloma I require 4 week on 1 week off courses of chemotherapy, indefinitely. I live half a block (3 min) from a large hospital, unfortunately they have no Oncology unit at the present time, which means I drive each week 45 min to Kerang Hospital which has a  very new well appointed Oncology unit. My annoyance with the 2hr trip to Kerang each week was more than compensated by the wonderful staff. Very friendly, efficient and informative. Which means I look forward to my trip each week. When my local hospital gets going again and I'm sure they will, it will be very hard to leave the staff and friends I have made in Kerang. I'm sure the local hopital will also have great staff. I will not mind if they do not get going for a while.

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Responses

Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 2 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 16/06/2023 at 4:07 PM
Published on Care Opinion Australia on 19/06/2023 at 9:01 AM

picture of Kellie Byron-Gray

Dear CoolPatient,

Thank you for your lovely feedback. KDH is very fortunate to have such state of the art facilities. Our Chemo staff are highly skilled, very professional and make every patient feel well informed, well supported and well cared for. As much as your travel is long, I am pleased that you are receiving the quality care and support you deserve.

Warmest wishes for your treatment journey and thank you again for leaving your positive feedback.

Regards,

Kellie

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Response from Cindy Boyd, Team Leader / Registered Nurse, Oncology, Kerang District Health 2 years ago
Cindy Boyd
Team Leader / Registered Nurse, Oncology,
Kerang District Health

Submitted on 20/06/2023 at 7:56 AM
Published on Care Opinion Australia at 8:45 AM

picture of Cindy Boyd

Dear Coolpatient,

Thank you for your feedback. We also think we have a great facility here in Kerang. My colleagues and I feel a high sense of achievement and job satisfaction when we receive positive feedback such as yours. We always aim to provide a high level of care in a friendly calming environment. I'm also glad that you feel well informed. These factors help to make your cancer journey just a little easier.

Progress has been made regarding your local facilities and I would be happy to discuss this with you should you wish.

Regards

Cindy

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