"PCH - Thank you!"

To the amazing nurses, doctors and staff at PCH - from the bottom of my heart - thank you!

Recently my almost 3 month old baby was admitted to PCH for 3 days with Influenza A. Having a sick newborn is never easy but the care, professionalism and empathy provided by the wonderful staff at PCH was simply incredible.

From the fast triage in the Emergency Department, to the number of tests performed to ensure correct diagnosis and careful monitoring of my baby's vitals, the care provided was brilliant. When it was determined that my baby needed to be admitted, a room was found suitable to accommodate a breastfeeding parent.

After discharge, we received a follow-up phone call and a prescription was emailed to our local pharmacy - ensuring our baby received the important medicine he needed in a timely and efficient way.

I can only imagine how difficult it is dealing with sick babies and children and worried parents on a daily basis. This is especially true in this difficult winter season with the flu having such a devastating impact. However the staff at PCH carry themselves with such grace, good humour and expertise.

I sincerely hope we don't find our family back at PCH soon, but if we do there is great comfort in knowing we will receive world class care.