"Emergency care at Geraldton Regional Hospital"

I took my 93yo grandmother, to ED recently after she had had a fall at home -she suffered significant facial trauma. The Triage nurse was busy but called Coordinator to triage my grandmother as she could see she was distressed.

The ED was busy but my grandmother was triaged quickly and a space found in the full department to treat her. She was treated with kindness and respect by all clinical staff throughout her journey through ED. My grandmother was lucky enough to see Dr S very quickly. He took his time suturing deep and challenging facial lacerations to ensure a good cosmetic result. my grandmother is a very proud lady and this was important to her.  We all appreciate the attention to detail with her imaging, multiple dressings and scans. My grandmother was admitted and remains an inpatient.

Thank you to all the staff involved in her care, sorry I didn't get names, we were all a bit shocked. Thank you to everyone involved in my grandmother's care, much appreciated!