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Cafe Staff Attitude

Posted By nashiradt75

"Cafe Staff Attitude"

About: St George Hospital

(as a service user),

I feel the music in the Zouki Cafe is so ridiculously loud the staff serving can't hear what you are ordering, and the customers can't hear them!

This dump, in my opinion, of a Cafe need to be educated in that not everyone customer has perfect hearing....

I believe someone needs to educate them it is "hospital cafe", not a nightclub.

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Responses

Response from Angela Karooz, General Manager, St George Hospital 9 months ago
Angela Karooz
General Manager,
St George Hospital

Submitted on 25/07/2023 at 2:30 PM
Published on Care Opinion at 2:51 PM

Dear nashiradt75,

I acknowledge the reasons that prompted you to contact us in relation to your recent experience in the Zouki Café at St George Hospital.

I am sorry that the Café’s music did not meet expectations and acknowledge that Hospitals are places of recovery and healing.

St George Hospital is committed to providing a hospital environment that meets our communities needs and I have provided your feedback to the Corporate Service Manager and the Management of the Café for attention.

We are building better environments across our Hospital that are centred on community need, and your feedback is important.

Thank you for taking the time to bring this matter to my attention.

With my best regards

Ange Karooz (she/her)
General Manager, | St George Hospital and Health Service

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