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Discharged just because I have the NDIS

Posted By deploymentwf44

"Discharged just because I have the NDIS"

About: Adult City East - Assessment Treatment Team & Clinical Treatment Team & Intensive Clinical Outreach & Mobile Clinical Outreach

(as a service user),

Recently I was a patient at city east mental health and my psychiatrist said they wanted to transfer me to long term care. When they had their meeting to accept me they refused to accept me in long term care instead discharging me despite my significant mental illness just because I have significant support in the community. I only get 9 hours a week in NDIS support and have no other support system. NDIS does not manage medical I was even told by this team that the NDIS will pay for my medication, my understanding this is untrue.

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group nearly 2 years ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 25/07/2023 at 12:31 PM
Published on Care Opinion Australia at 2:04 PM

picture of Ben Noteboom

Dear deploymentwf44

I am very sorry to read your story and what is happening with your care.

It is difficult to investigate your situation without your personal details and understanding your circumstances. I would like to have my staff look into this for you.

I would encourage you to contact the Consumer Engagement Unit on 9224 1637 or email RPBG.feedback@health.wa.gov.au so we can address your concerns.

Kind regards

Ben Noteboom

A/Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by deploymentwf44 (a service user)

Thank you for your response, I already been in touch with them and I did not find there response helpful and felt their response was dismissive. That is is why I am writing on here.

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group nearly 2 years ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 15/08/2023 at 11:35 AM
Published on Care Opinion Australia at 12:59 PM

picture of Ben Noteboom

Dear deploymentwf44

Following your discussion with a staff member from the Consumer Engagement Unit on 11 August 2023, I understand you are satisfied with your care plan at this time.

I wish you all the best with your health care journey.

Kind Regards

Ben Noteboom

A/Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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