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"Care of newborn"

About: Perth Children's Hospital / Ward 3A - PICU/HDU

(as a parent/guardian),

We had our bundle of what was supposed to be joy at Rockingham and ended up transferred to PCH 

Cannot fault either hospital! PCH staff was amazing! Welcoming and accommodating even though we stayed out of the catchment to stay with our baby, every night midwife's arranged at least one night's stay over a 9 day stint at PCH. We had stages in the hospital and different levels of care over 9 days from being ventilated and high needs to cpap to finally dropping down to the nursery. I cannot fault these nurses/midwife's at all. 

I felt the last doctor we had took some telling when we were looking at transferring back to Rockingham but in the end everyone just wanted what was best for the baby. 

PCH now have a special place in our hearts 🤍

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Responses

Response from Child and Adolescent Health Service 9 months ago
Submitted on 1/08/2023 at 8:53 PM
Published on Care Opinion on 2/08/2023 at 8:50 AM


Dear lionrg99,

Thank you for providing feedback on your family's health journey, following the arrival of your new baby. I know this is such a special time for every family and I am sorry to hear of the added worries and difficulties you experienced early on.

I am so pleased for the positives you describe, during such an anxious time, with the excellent care your newborn and family received. Our staff try their best for patients and loved ones and take pride in delivering exceptional, family centred care. I know those involved will be encouraged by your kind words of thanks and appreciation.

I trust your little one is much stronger now and you're all enjoying being a new family. Again, I appreciate you taking the time to acknowledge staff.

Kind regards,

Carrie Dunbar

Surgical Co-Director

Perth Children’s Hospital

Child and Adolescent Health Service

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