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"Being wonderfully cared for by the team"

About: Prince of Wales Hospital / ASB 4N - Haematology and Oncology Ward

(as the patient),

Was diagnosed with Acute Promyelocytic Leukaemia a month before and treated at 4 North ASB Haematology and Oncology. I just want to express my heartfelt thanks to the incredible team there from the wonderful doctors, nurses, allied health, maintenance, dietetics and catering crew to the porters. Everyone has been so caring and kind. They were fantastic support, both clinical and emotional through the ups and downs of my recovery journey. I am constantly so blown away by their professionalism, patient advocacy, thoughtfulness, empathy and care that they bring to all the patients at the ward.

Just want to put it out there that the team at ASB4 North Haematology and Oncology are so valued and respected for what they do! 

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Responses

Response from Inge Vuuregge, NCSR Nursing & Operations Co-Director, Executive, Prince of Wales Hospital 8 months ago
Inge Vuuregge
NCSR Nursing & Operations Co-Director, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 14/08/2023 at 10:44 AM
Published on Care Opinion at 11:13 AM


Dear funnyzf63,

Thank you for taking the time to share with us your recent experience in our hospital and the 4N Haematology & Oncology ward. We are very grateful for your kind words of recognition of all our clinical staff who were involved in your care. We appreciate you taking the time to reflect and share with us your observations of the high care standards you were given.

We always encourage our staff to provide the highest standards of excellence and your experience is a great testament that we are providing compassionate and empathetic care to all our patients.

We are delighted to read how impressed you were with your experience and how grateful you are for the staff's dedication and professionalism. We will make sure that your kind words of gratitude and appreciation are shared with the relevant teams.

Kind regards,

Inge

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