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Breast Assessment Clinic experience

Posted By paprikazz54

"Breast Assessment Clinic experience"

About: Royal Perth Hospital / Breast Cancer Care & Support

(as the patient),

Thank you to each and every staff member at the breast clinic at RPH. Everyone I saw from the reception staff, to the doctors and volunteers provided exceptional service and treatment.  Thankfully for me, it was nothing to worry about, however I can imagine for those who aren’t so lucky, the care and warmth of the clinic staff provides a level of comfort during a difficult time. I walked away from my appointment feeling comfortable that I had received the best care and information possible. 

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 8 months ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 7/08/2023 at 5:13 PM
Published on Care Opinion on 8/08/2023 at 8:49 AM

picture of Ben Noteboom

Dear paprikazz54

It was lovely to start the week by reading of your recent experience at the Royal Perth Hospital (RPH) on Care Opinion.

Attending hospital for assessment can be daunting and I always feel privileged to hear stories from patients about how RPH staff have positively impacted on their hospital and healthcare experience. I am very pleased to read that your assessment had such a positive outcome. The differences our staff make in the lives of patients and community through their acts of warmth and demonstrated compassionate care cannot be underestimated. I will be delighted to pass on your appreciation to the Breast Assessment Clinic.

I feel very fortunate to work with such dedicated and exceptional staff and am reminded of this when I read stories like yours on Care Opinion. Thank you for taking the time to share your story.

I wish you all the very best in your future healthcare journey.

Kind regards

Ben Noteboom

A/Executive Director

Royal Perth Bentley Group

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