This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Emergency services Busselton

Posted By scorpiusty69

"Emergency services Busselton"

About: Busselton Health Campus / Emergency Department

(as the patient),

I recently made my way to emergency department Busselton due severe pain in my stomach. The staff I saw were so wonderful and caring. From the staff who took me to scan who was friendly and checking on other patients and them feedback on the progress. The wonderful nurses I saw were caring and so friendly. I also would love to thank the wonderful Dr Rennie who was so supportive and caring.

The news I got was very difficult to receive but I believe Sandra was great support to my husband and myself. I was thoroughly appreciative of support I received including a follow up call from Sandra. It’s going to be difficult next coming weeks but the support and Sandra’s advice has made it better. Biggest thanks 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caroline Booker, Clinical Nurse Manager, Busselton Health Campus, WACHS South West 8 months ago
Caroline Booker
Clinical Nurse Manager, Busselton Health Campus,
WACHS South West

Submitted on 7/08/2023 at 1:27 PM
Published on Care Opinion at 1:56 PM

Dear scorpiusty69,

I am so sorry that you were recently unwell with what sounds like an ongoing issue.

Thank you for taking the time to write in Care Opinion. The staff will be delighted that you were so well supported when in ED. I will pass on your thanks to them all.

I do hope that you are feeling a little better and please do not hesitate to return or call if you need anything further.

Yours Sincerely

Caroline Booker

Clinical Nurse Manager

Emergency Department

Busselton Health Campus

caroline.booker@health.wa.gov.au

9753 6061

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West 8 months ago
Jodie Omodei
Operations Manager, Coastal,
WACHS South West

Submitted on 7/08/2023 at 2:55 PM
Published on Care Opinion at 3:12 PM

Dear scorpiusty69

Thankyou for taking the time to write about your experience within our emergency department at Busselton Health Campus. I am very proud of the dedicated and caring team we have!

I am very sorry to hear that you received some bad news, but I am pleased that Dr Rennie was able to support you and your husband during this time. Your lovely feedback has been shared with all of the team especially Dr Rennie.

I wish you all the best with your health journey over the coming weeks.

Kind Regards

Jodie Omodei

Coastal Operation's Manager

WA Country Health Service - Southwest

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k