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"Treatment for Cancer at Kerang Hospital Oncology"

About: Kerang Hospital

(as the patient),

After surviving a serious Bowel Cancer event I found I also had Multiply Myeloma. It didn't help to be told I would have to travel from my local area to Kerang each week for treatment. I live very close to my local hospital.

My first trip to Kerang was filled with apprehension. What a wonderful surprise and relief it was to walk into what I felt was such a beautiful place, so well designed, I was feeling better already.

The joy kept coming, I fronted the reception desk to ask where I would find Oncology, I am a fit capable older person, but the receptionist did not hesitate she came straight out from behind her desk to escort me right to the door of Oncology and waited until a nurse took charge.

Oncology, unlike many facilities I have been in, I felt was modern and welcoming. The greatest delight were the nurses I saw, very helpful, friendly, happy, but also very professional. I came to look forward to my  treatment and trip to Kerang each week .

It was with a great deal of sadness that after a few months I have stopped going to Kerang Oncology, I can now have treatment at my local hospital. I feel they have a lot to live up too . Kerang Hospital and staff will have a special place in my memory for the rest of my Cancer journey.

Staff attitude

Staff attitude


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Responses

Response from Cindy Boyd, Team Leader / Registered Nurse, Oncology, Kerang District Health 8 months ago
Cindy Boyd
Team Leader / Registered Nurse, Oncology,
Kerang District Health
Submitted on 17/08/2023 at 3:29 PM
Published on Care Opinion at 4:00 PM


picture of Cindy Boyd

Hello Coolpatient,

What wonderful feedback you have given not only the oncology unit but the organization itself. We love receiving positive feedback such as yours. I am so glad that we eased your apprehension and made you feel welcome.

The nurses in oncology are very dedicated to their profession and strive to provide you with the best care possible at all times. We understand why you would like to return to your nearest hospital for ongoing care and are confident that you will also receive high quality care there as well.

Good luck with your future. We wish you well.

Regards

Cindy Boyd

Team Leader

Oncology

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